The Center for Inclusive Design and Engineering (CIDE) is developing a sustainable approach to providing tech support to older adults throughout Colorado.
During the COVID-19 pandemic, technology offers a way for friends and family members to visit and stay connected despite social distancing. Unfortunately, these efforts are often hampered by barriers to technology older adults may experience. Individuals over age 65 are not digital natives, and many have sensory, motor, and/or cognitive impairments that make navigating touch screens, operating systems, and online environments difficult. In response, Colorado’s Assistive Technology (AT) Act Program, the Center for Inclusive Design and Engineering (CIDE), is developing a unique approach to providing tech support to older adults throughout the state. The initiative is Supporting Older Adults through Relationships and Resources with Technology (SOARR) and is the subject of the latest AT3 Center case study. Learn how this initiative got off the ground and CIDE’s lessons learned for program replication.